Data protection

The protection of your personal data is taken very seriously when using these websites and our mobile applications. In the following, you will be informed about the collection, processing and use of your personal data when you visit these websites and use the services offered there.

The protection of your data is very important to us! If you have any questions about the data protection declaration, your data or other questions about the handling of your data, please feel free to send us an e-mail to hello@becoach.app. We will process your request as soon as possible.

1. Name and address of the responsible person

The responsible party within the meaning of the General Data Protection Regulation and other national data protection laws of the member states of the European Union as well as other data protection regulations is:

BeLabs UG
Managing directors: Vincent Maria Oswald and Niklas Baudy
Bernstorffstrasse 118
22767 Hamburg
Germany
+49 40 22 8603 22

2. Information about personal data

We only process personal data that is indispensable for the functionalities of our service. Personal data are such individual details that refer to a person or are suitable to establish a relationship to a person, such as the first name, an e-mail address, bank details and the like. Personal data can thus be used to infer the identity of a person under certain circumstances.

3 Legal basis for the processing of personal data

The legal basis for the processing of personal data is Article 6 Section 1. p.1 EU General Data Protection Regulation (DSGVO). In connection with our processing of your data, you have the following rights:

(1) Right to information pursuant to Art. 15 DSGVO about the processing of your personal data by us regarding the purpose of processing, categories of data processed, recipients or categories of recipients, duration of storage or criteria for determining the duration, right to rectification, erasure, restriction of processing or objection to processing, right to lodge a complaint with the supervisory authority, if applicable, information about the origin of the data and the existence of automated decision-making and, if applicable, information about guarantees pursuant to Art. 46 DSGVO in case of transfer to a third country or international organizations;

(2) Right to have inaccurate or incomplete personal data corrected without undue delay in accordance with Art. 16 GDPR;

(3) The right to erasure of stored personal data pursuant to Art. 17 DSGVO if the data is no longer necessary for the purposes for which it was collected or otherwise processed, if consent has been withdrawn and there is no other legal basis, if objection to processing has been raised and the data may no longer be processed pursuant to Art. 21 (1) or (2) DSGVO may no longer be processed, if the data have been processed unlawfully, if erasure is necessary for compliance with a legal obligation or if the data have been collected in relation to services offered by an information society pursuant to Art. 8 (1) DSGVO. This does not apply if the processing is necessary for the exercise of the right to freedom of expression and information, compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims.
If you wish to request the deletion of your personal data, please send us an email with your request to: hello@becoach.app

(4) Right to restriction of processing pursuant to Art. 18 DSGVO if you dispute the accuracy of the data (and for the period necessary to verify the accuracy), if the processing is unlawful but you object to erasure and request restriction of use instead, if we no longer need the data for the purposes of processing but you need the data to assert, exercise or defend legal claims, or if you object to processing pursuant to Art. 21 (1) DSGVO as long as it has not yet been determined whether our legitimate grounds outweigh your legitimate grounds;

(5) Right to object to the processing of your personal data pursuant to Art. 21(2) DSGVO (if the data are processed for the purposes of direct marketing) or pursuant to Art. 21(1) DSGVO (if the processing is carried out pursuant to Art. 6(1) sentence 1 e) or f) DSGVO, on grounds relating to your particular situation, unless we have compelling legitimate grounds for the processing which override your interests, or the processing is for the establishment, exercise or defense of legal claims). For more information on the right to object, please also see section 23. below;

(6) Right to data portability pursuant to Art. 20 DSGVO, i.e. to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format or also to transfer it to another controller;

(7) Right to revoke consent given at any time in accordance with Art. 7(3) DSGVO. The revocation has the consequence that we may no longer carry out the data processing for the future from the time of the revocation. Cf. also section 24. below;

(8) Right to complain to a supervisory authority pursuant to Art. 77 DSGVO. The supervisory authority responsible for us can be found under point 4. above. The right of appeal is without prejudice to other administrative or judicial remedies.

(9) Please direct all requests for information, requests for information or objections to data processing by e-mail to hello@becoach.app or to the address given under point 1, para. 2 above.

4. Automated decision making

Automated decision making is not used here.

5. Supervisory authority

The address of the supervisory authority responsible for us is:

The Hamburg Commissioner for Data Protection and Freedom of Information Ludwig-Erhard-Str 22, 7th floor.
20459 Hamburg
E-mail: mailbox@datenschutz.hamburg.de
Homepage: www.datenschutz-hamburg.de

6. Use of functions of our website 6.1 Storage of technical access data

(1) Each time our website is accessed, access data is stored in a log file on our provider’s server.

(2) This data is collected for technical reasons. An evaluation takes place exclusively for statistical purposes (visitor numbers and page popularity) and without personal reference. The processing is based on Art. 6 (1) lit. f DSGVO, whereby our legitimate interest is to gain knowledge about the use of our website and our services in order to optimize them and adapt them to the needs of users.

(3) Deletion takes place automatically after 31 days at the latest.

(4) Information on the provider and hosting can be found under point 6.6.

6.2 Storage of personal data

(1) In the case of purely informational use of the website, i.e. if you do not log in to use the website, register or otherwise transmit information to us, we do not collect any personal data, with the exception of the data mentioned under 6.1, which your browser transmits in order to technically enable you to visit the website.

(2) In addition to the purely informational use of our website, we offer various services that you can use if you are interested. For this purpose, you usually have to provide additional personal data, which we use to provide the respective service. If additional voluntary information is possible, this is marked accordingly.

(3) When you contact one of our employees by e-mail or via the contact form, your e-mail address and, if you so indicate, your name will be stored by us in order to answer your questions and provide you with the best possible service.

(4) The legal basis for this data processing of the personal data of interested parties and customers is Art. 6 para. 1 p. 1 due to a) your consent, b) for the fulfillment of contractual obligations, c) due to legal requirements or in the public interest, and f) processing to protect the legitimate interests of the controller. In this respect, our legitimate interest is to provide optimal support to our customers, to efficiently manage our business operations and to further develop our services and products. In addition, processing may also be necessary for the pursuit of legal claims or defense against such.

6.4 Duration of storage of personal data

Your personal data will be stored by us for as long as it is needed for the respective purposes underlying the processing. Beyond that, we only store data insofar as we are legally obligated to do so, e.g. due to statutory retention obligations.

6.5 Use of cookies

(1) Description and scope of data processing

We use cookies in the operation of our website. Cookies are small files that enable specific information related to you to be stored on your PC or other end devices.

In the settings of the web browser you use, you can set the handling of cookies and disable, restrict and control the use of cookies. On our website, in addition to the necessary cookies, we use performance and functional cookies.

Please note that the deactivation of cookies may affect the functionality to the full extent of our website and we can not guarantee the full functionality.

(2) Type of storage
User data collected through cookies is stored independently of master data and cannot be assigned to a specific user.

When calling up our website, consent is obtained for the processing of personal data and the setting of cookies and reference is made to the data protection declaration.

(3) Purpose of data processing
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

(4) Legal basis for data processing
The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 p. 1 lit. f DSGVO. In this respect, our legitimate interest lies in the provision of a functional and comfortable website.

(5) Duration of storage, possibility of objection and elimination
Cookies are stored on the respective device of the user. The user has the possibility to control the cookies that are set on the device through the settings of his browser.

6.6 Hosting

(1) Our website is hosted on the servers of ALL-INKL.COM-Neue Medien Münnich in Dresden (Germany).

ALL-INKL.COM.Neue Medien Münnich,
Owner: René Münnich
Main street 68,
02742 Friedersdorf,
Germany

(2) We do not store automated log files when using our website.

6.7 Plugins

(1) Sendgrid
We use the following service provider to send emails and notifications: SendGrid, Inc., 1801 California Street, Suite 500, Denver, Colorado 80202, USA. The use of Sendgird enables us to send emails securely and to analyze the information provided by Sendgrid in order to increase the service level of our service. The basis for this is Art. 6 para. 1 lit. a DSGVO and Art. 6 para. 1 lit. b DSGVO (processing for the performance of a contract).

You can find the privacy policy here.

(2) ChargeBee
To use our paid products, you must purchase them in our webshop. This is made possible by the provider Chargebee Inc, 340 S Lemon Avenue, #1537.
Walnut, California 91789, USA. Chargbee has committed to comply with the EU-U.S Privacy Shield Framework. The data provided in the webshop will be transmitted to ChargeBee for the processing of the service used. The basis for this is Art. 6 para. 1 lit. a DSGVO and Art. 6 para. 1 lit. b DSGVO (processing for the performance of a contract).

The privacy policy can be found here.

(3) Stripe:
Our webshop allows payment via credit card. Products from Stripe Technology Europe, Lower Grand Canal Street, Dublin 2, Ireland are used for this purpose. If you use the payment process by credit card, your data provided in the payment process will be transmitted to Stipe. The basis for this is Art. 6 para. 1 lit. a DSGVO and Art. 6 para. 1 lit. b DSGVO (processing for the performance of a contract).

You can find the privacy policy here.

(4) PayPal
Our webshop also allows payment via PayPal. PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. If you use the services of PayPal in the payment process, your data provided in the payment process will be transmitted to PayPal. The basis for this is Art. 6 para. 1 lit. a DSGVO and Art. 6 para. 1 lit. b DSGVO (processing for the performance of a contract).

The privacy policy can be found here.

(7) WordPress
The BeCoach website is a WordPress site. Therefore, we access services from WordPress. WordPress complies with the standards of the EU-U.S. and Swiss-U.S. Privacy Shield. These processing operations are carried out exclusively when explicit consent is given in accordance with Article 6(1)(a) of the DS-GVO.

The privacy policy can be found here.

(8) Autoptimize
To optimize the loading speed of our website, we use Autoptimize. Autoptimize is a product of Optimizing Matters VOP, Ledehof 43, B9160 Lokeren, Belgium. These processing operations are carried out exclusively when explicit consent is given in accordance with Art. 6(1)(a) DS-GVO.

The privacy policy can be found here.

(9) The legal basis for data processing is Art. 6 para.1 p.1 lit. a and b DSGVO. Our legitimate interest here lies in the above-mentioned purposes of data processing. If the user has given his consent under data protection law, the legal basis for data processing is Art. 6 para.1 p.1 lit. a DSGVO.

6.8 Data security

We secure our website and other systems through appropriate technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. However, despite regular checks, complete protection against all dangers cannot be 100% guaranteed.

Our website uses the industry standard SSL (Secure Sockets Layer) for encryption. This ensures the confidentiality of your personal information over the Internet. You can tell whether encrypted transmission is taking place by the closed key/lock symbol in your browser’s display.

7. Validity

This data protection declaration is valid as of 21.07.2020. It is the current and valid version of our data protection declaration.

However, we point out that from time to time due to actual or legal changes a revision to this privacy policy may be necessary.